Stephan van Vuren

Stephan van Vuren

Understanding the four drone pilot types and why it changes how you design your airspace security

Two drone pilots in orange high-visibility vests watching a drone fly in a misty outdoor environment

When an unknown drone appears above a port, a power station, or a public event, the instinctive response is often to treat it as a threat. That instinct is understandable, but it is also operationally problematic.

The reality is that most drones appearing in sensitive airspace are not there for malicious reasons. A recreational flyer unaware of the restricted zone, a commercial operator who misread the boundaries of his authorisation, or a hobbyist who simply did not check the rules before launching: these situations are far more common than deliberate intrusion. Treating all of them as criminal acts leads to disproportionate responses, strained relationships with aviation authorities, and a system that generates so many false alarms it loses operational credibility.

The European Commission's Joint Research Centre addresses this directly in its Handbook on UAS Protection of Critical Infrastructure and Public Space. It proposes a classification of four drone pilot types, each requiring a fundamentally different response. Understanding these types shapes every layer of an airspace security solution, from the sensors you deploy to the escalation procedures you define and the legal framework you operate within.

The four pilot types

Compliant. This pilot knows the rules and follows them. They have checked the airspace, registered their drone, and are operating within their authorisation. If they appear near your site, it is likely because they have permission to be there, or because the boundary of a geographical zone is unclear. The appropriate response is verification, not escalation.

Clueless. This pilot is unaware that they are doing anything wrong. They bought a drone, launched it, and had no idea there were restrictions in the area. They present a safety risk through ignorance rather than intent. The appropriate response involves detection and, where possible, communication or education. In some cases, coordination with aviation authorities to improve zone awareness in the area is more effective than any technical countermeasure.

Careless. This pilot knows the rules but chooses to ignore them. They may have seen the restriction warning in their app and dismissed it, or they may have decided that the risk of enforcement is low. They present a higher risk than the clueless pilot because the behaviour is deliberate, even if the intent is not malicious. The appropriate response involves detection, classification, and reporting to the competent authority.

Criminal or terrorist. This pilot has a specific hostile intent. They may be using a drone for surveillance, smuggling, disruption, or as a direct weapon. They are likely to use non-cooperative platforms, modified firmware, or encrypted control links specifically to avoid detection. The appropriate response requires pre-defined escalation procedures involving law enforcement and, in some jurisdictions, specific state authorities with legal authority to act.

Why the pilot type determines the response

The reason this classification matters is that each pilot type requires a different response chain. A one-size-fits-all approach either over-escalates routine incidents or under-responds to genuine threats. Both outcomes carry costs.

Over-escalation creates operational fatigue. If every recreational flyer triggers a full security response, teams become desensitised, procedures become harder to maintain, and the credibility of the system erodes. It also creates legal and reputational risk if responses are disproportionate.

Under-escalation leaves genuine threats unaddressed. If a criminal actor with hostile intent is treated as a clueless recreational flyer, the window for an effective response closes before it can be acted upon.

The classification also has direct implications for what your detection and classification systems need to do. Identifying that something is flying is only the first step. Understanding what type of operator is likely behind it, based on platform type, flight behaviour, signal characteristics, and context, is what enables a proportionate and timely response.

How pilot type shapes your solution architecture

Detection layer. For compliant and clueless pilots, correlation with drone traffic management data and Remote ID is often sufficient to classify the situation quickly. For careless and criminal actors, you need sensors capable of detecting non-cooperative platforms, including those without active control links or Remote ID signals.

Classification layer. Behaviour analysis matters here. A compliant pilot flies predictable, authorised routes. A careless pilot may approach a restricted boundary and then hover, testing the response. A criminal actor may fly low, fast, and without the patterns associated with recreational or commercial use. Combining radio frequency (RF) analysis, radar tracking, and optical confirmation gives operators the inputs needed to make a reasonable classification under time pressure.

Escalation procedures. Each pilot type should map to a defined escalation pathway. Compliant pilots require verification only. Clueless pilots may require notification to aviation authorities. Careless pilots require documentation and formal reporting. Criminal actors require immediate escalation to law enforcement, with pre-agreed communication protocols and, where applicable, activation of state counter-drone authorities.

Without these pathways defined in advance, operators are forced to make judgement calls under pressure, often with incomplete information and without clarity on what they are legally permitted to do.

How this plays out across sectors

Ports. Port environments attract all four pilot types simultaneously. Recreational flyers are drawn to the visual interest of large vessels and industrial infrastructure. Commercial operators conduct legitimate inspections of cranes, hulls, and loading equipment. And ports are high-value targets for smuggling operations using drones to move contraband across secure perimeters. A port security solution needs classification capability sophisticated enough to distinguish between these use cases in real time.

Energy infrastructure. Power stations, substations, and pipeline corridors frequently appear in restricted zone maps, but zone awareness among recreational flyers remains inconsistent. The clueless pilot is a common occurrence here. At the same time, intelligence-gathering overflights of critical energy assets represent a genuine security concern. The response to each is entirely different, and the system must be capable of telling them apart.

Public events. Large gatherings present a concentration of people, media attention, and symbolic value that can attract all four pilot types. Event organisers increasingly need to coordinate with aviation authorities, law enforcement, and drone operators to establish temporary restrictions, enforce them proportionately, and escalate credible threats without disrupting the event or panicking attendees.

Building a threat-informed solution

The practical implication of this framework is that threat analysis must come before technology selection. Before deciding which sensors to deploy, organisations need to understand which pilot types are most likely to appear in their specific context, what their motivations and capabilities are, and what response is both appropriate and legally permissible.

This is the approach set out in the JRC methodology, and it is one that directly informed how we built AirHub. Our platform integrates drone traffic management data, airspace information, and sensor inputs into a single operational picture, allowing operators to move from raw detection to informed classification quickly and trigger the right response for the right situation.

Knowing who is flying above your site is what makes a security response proportionate, defensible, and actually effective.

If you want to see how AirHub supports threat-informed airspace security, book a demo with one of our experts.

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Book a demo and find out.

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What is a SORA risk analyses and how can it help you in setting up an Operating Manual for your drone operation in the Specific Category?

The Specific Operations Risk Assessment (#SORA) was developed by JARUS (the Joint Authorities for Rulemaking on Unmanned Systems) to provide drone operators a methodology for the risk assessment required to apply for an authorization to operate an Unmanned Aircraft System (#UAS) within the specific category.

The SORA proposes risk barriers to prevent the operation from going out of control and provides harm barriers in case the operation does get out of control (e.g. an emergency response plan). The SORA process starts with defining an operational volume by the operator in which the drone operation takes place. This operational volume is related to airspace adjacent to it and the surrounding area on the ground. The SORA includes both a Ground Risk Model and an Air Risk Model to determine risks to the surrounding area and the adjacent airspace, and to propose mitigating measures that can decrease those risks.

The SORA provides drone operators with the risk assessment methodology required to support the application for an authorization of a drone operation in the Specific Category.

In this article we will tell you more about the methodology behind the SORA and how this can help you set up an Operating Manual for your drone operation.


The Concept of Operations (ConOps)

The first step in the SORA process is describing the Concept of Operations (#ConOps) for the drone operation that you want to carry out. This ConOps requires you to collect and provide sufficient technical, operational and human information related to the intended use of the UAS. The ConOps should not only be a description of your operation but also provide insight into the operational safety culture at the organisation.

Basically you will need to describe the who's, what's and where's of the operation that you intend to carry out. For this you will need information about the drone and supporting equipment that will be used, you will need to know who will pilot the drone (and what his/her qualifications are), how the organisation will make sure that the operation is conducted safely and where the operation will take place (e.g. the airspace classification and the area that will be overflown).


Determining the Ground Risk Class (GRC)

The UAS ground risk relates to the unmitigated risk of a person being struck by the drone (in case of loss of control) and is represented in the SORA by eleven Ground Risk Classes (#GRC). The initial GRC is derived only from the dimensions and kinetic energy of the drone, the type of operation (#VLOS or #BVLOS) and the operational scenario (operations over an unpopulated or populated area, if the area is controlled or if the area includes a gathering of people).

The unmitigated risk of a person being struck by the UAS can be controlled and reduced by means of mitigations. This can, for example, be done by having an effective Emergency Response Plan (#ERP) in place. It is also possible to reduce the GRC by the limiting the effect of the ground impact of the drone by installing an emergency parachute. A third option is to have effective technical containments in place (e.g. active geofencing).

Each risk mitigation (or lack off) provides the you with a factor (+1 to -4) that can be added to the initial GRC to determine the final Ground Risk Class. When the final GRC is determined, the next step is to look at the air risks for the operation.


Determining the Air Risk Class (ARC)

The Air Risk Class (#ARC) is a generalised qualitative classification of the rate at which a drone would encounter a manned aircraft in a typical civil airspace. It provides an initial indication of the collision risk for the airspace, before mitigations are applied. The ARC can found by answering questions in the SORA flow chart about the altitude of the operation, if the operation is in controlled or uncontrolled airspace, if the operation takes place near an airport and if urban or rural areas are overflown.

The flow chart will tell the you what the initial ARC (A - D) is for the intended operation. However, the ARC is a generalised classification, so you - the operator could - consider that the qualification is too high for the conditions within the intended operational volume. If this is the case you can apply strategic and tactical mitigations to lower the ARC.

Strategic mitigation generally consists of procedures and operational restrictions aimed at mitigating risk by reducing the drones encounter rate, or time of exposure, prior to take-off. Strategic mitigations are divided between mitigation which can be controlled by the operator (strategic mitigation by operational restrictions) and those which cannot (strategic mitigation by structures and rules).

Tactical mitigation generally consists of mitigations that are applied after takeoff and take the form of a “mitigating feedback loop.” A mitigating feedback loop is a dynamic system employed to reduce the rate of collision by continuously modifying the geometry and dynamics of aircraft in conflict in an airspace, based on updated aircraft conflict information such as air traffic control (#ATC) traffic alert and collision avoidance system (#TCAS), unmanned traffic management (#UTM and See and Avoid (VLOS).

The Air Risk Class can be reduced by applying strategic and tactical mitigations.

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What are SAIL and OSO?

Specific Assurance and Integrity Levels (#SAIL) is the chosen parameter in the SORA methodology to consolidate the ground and air risk analysis. The level of confidence represented by the SAIL is not quantitative but instead corresponds to objectives that need to be complied with, descriptions of the activities that might support the compliance with those objectives and evidence to indicate the objectives have been satisfied.

Based on the SAIL (levels I - VI) Operational Safety Objectives (#OSO) are determined for barriers and mitigations to different threats, such as a technical issue with the UAS, a deterioration of external supporting systems, human error and adverse operating conditions. These OSO's basically describe the requirements for the operators organization, the drone and the pilot.

For the pilot requirements will be set on the knowledge and skill-levels he has to possess. These can be obtained by taking the right theoretical and practical drone training. Having the right drone and equipment is crucial for conducting a safe operation, the OSO also describe the requirements for the technical assessment of the drone, equipment and service. The organisation itself needs a SORA compliant Operating Manual to have the right procedures in place to safely and efficiently perform its drone operations.


Writing a SORA compliant Operating Manual

A professional Operating Manual is essential in setting up a safe and efficient drone operation. At AirHub we have written Operating Manuals for many different organisations in various industries. And although every organisation and drone operation is different, we have identified a number of need-to-haves for a SORA compliant Operating Manual.

A professional Operating Manual is essential to setting up a safe and efficient drone operation.

The first requirement is to make sure that your manual is properly structured to clearly distinguish general information from your operating procedures and other sections. At AirHub we use a format derived from traditional aviation manuals for this. It is also important to clearly describe the organisation behind your flight operation and the assigned responsibilities. A third requirement is to provide enough technical information about the drones, equipment and services used for your operation and maintenance requirements that apply to it.

The core of you operating manual will be the procedures that have to be applied by your personnel. It is very important to develop clear and easy to use standard operating procedures (#SOPs) for all actions from flight planning to post flight data processing. You will have to make sure that all mitigating measures stemming from your SORA analyses are incorporated in your normal, abnormal and emergency procedures.

The last requirement is to provide your personnel with all documentation needed to perform a mission. Make sure they have easy acces to all checklists, forms, etc. A professional Drone Operations Management System will save you lots of time and money with this.


How AirHub can help

At AirHub we have guided many organisations across various industries with setting up a safe, efficient and compliant drone operation. Contact us to take advantage of the experience and expertise of our consultants. They will guide you in applying the SORA risk analyses methodology and in setting up an operating manual specific to your operation. And with our AirHub Drone Operations Management platform you will be able to gain a comprehensive insight into your drone operation.

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