Connecting a DJI Dock

1.1 Overview

Before you begin, ensure that your DJI Dock is properly installed and configured according to the official DJI setup manual, and that it has a stable internet connection.
This guide walks you through linking your DJI Dock to your AirHub organization so that it can perform automated missions, stream live video, and share telemetry data with your team.

1.2 Preparation

Before setup, verify the following:

• The dock is installed, powered on, and connected to the internet.

• You have valid AirHub credentials and are a member of the correct Team Workspace within your organization.

1.3 Log in to AirHub

1. Open the AirHub Dashboard and log in with your account credentials.

2. In the top navigation, select your organization from the dropdown list.

3. Choose the Team Workspace where the dock will be added.

4. Go to Assets → Ground Stations.

1.4 Add a New Dock

1. Click Add New Dock in the top-right corner.

2. A configuration panel will open with the required connection details.

3. Fill in the following fields:

   • MQTT Gateway Address: Enter the URL provided by AirHub.

   • MQTT Account: Enter your AirHub email address.

   • Password: Click to generate a password in this section.

   • Org-ID: Enter the organization ID associated with your AirHub account to link the dock to the correct team.

   • Binding Code: Enter the binding code for your dock. You can reuse the generated password as the binding code if needed.

1.5 Configure the Dock on Location

1. Go to the physical location of the dock.

2. Connect a controller or tablet to the dock.

   • Dock 2: The DJI Pilot app will automatically launch in debug mode.

   • Dock 3: Manually open the DJI Enterprise App, which can be downloaded at DJI Enterprise App Download.

3. Enter Debug Mode → Third Party Cloud Servers.

4. Fill in all connection details from Step 1.4:

   • MQTT Gateway Address

   • MQTT Account

   • Password

   • Org-ID

   • Binding Code

5. Confirm the setup and connect the dock to your AirHub Team Workspace.

Dock 2 example

Dock 3 example

1.6 Verify the Connection

1. In AirHub, navigate to Assets → Ground Stations.

2. Confirm that the dock’s status is displayed as Online.

1.7 Final Verification

To confirm the dock is operational:

1. Create a New Dock Mission in AirHub.

2. In the flight plan:

   • Select the Ground Station (A).

   • Confirm weather data is visible from the dock (B).

   • Verify live camera feed is active (C).

   • Check that the dock appears on the map with geofence and no-fly zones displayed (D).

3. Start the mission and confirm that the dock executes the flight as planned.

1.8 Troubleshooting

If the dock does not connect or perform correctly:

• Ensure the dock has a stable internet connection.

• Confirm both the drone and dock firmware are up to date.

• For live streaming, verify that streaming is enabled using the toggle under the video window.

• If the connection still fails, contact AirHub Support for assistance.