How to Report a Drone Incident in AirHub

How to Report a Drone Incident in AirHub

Reporting incidents, accidents, and hazards is a cornerstone of a strong Safety Management System (SMS). It allows your organization to learn from events, identify trends, and implement corrective actions to prevent future occurrences. Consistent and thorough reporting helps improve operational procedures, enhances safety for your team and the public, and ensures regulatory compliance. AirHub provides two convenient ways to report an incident.

Reporting incidents, accidents, and hazards is a cornerstone of a strong Safety Management System (SMS). It allows your organization to learn from events, identify trends, and implement corrective actions to prevent future occurrences. Consistent and thorough reporting helps improve operational procedures, enhances safety for your team and the public, and ensures regulatory compliance. AirHub provides two convenient ways to report an incident.

Written By: Michiel Froling

Last Updated on March 16, 2024

Method 1: Reporting from the Incidents Overview

  1. Go to the Manage section in the sidebar and expand it.

  2. Click on Incidents.

  3. In the header, click the + New button.

  4. A form will open. Fill in the required information for the report:

    • Type of incident: Select from the dropdown (e.g., ‘Incident,’ ‘Accident,’ or ‘Hazard’).

    • Title: (Required) A brief, clear title for the report.

    • Description: (Optional) A detailed description of what happened.

    • Flight: (Required) Search for and select the flight on which the event occurred.

    • Flight Phase: (Optional) The phase of flight when the event occurred (e.g., Take-off, Cruise).

    • Investigator: (Optional) The name of the person assigned to investigate.

    • Status: (Required) The current status of the report (e.g., Open, Under Investigation, Closed).

    • Documents: (Optional) Attach any necessary files, such as photos or witness statements.

  5. Click the Save button to submit your incident report.

Your incident will be added to the main overview and will also be automatically linked to the logbook entry for the selected flight.

Method 2: Reporting Directly from a Flight Log

  1. Navigate to Missions from the sidebar.

  2. Click on the mission name to open its details.

  3. Within the flight log view on the Info tab, find the Incidents section.

  4. Click on the Report Incident button.

  5. The incident report form will open. Fill in the required information:

    • Type of incident: Select from the dropdown.

    • Title: (Required).

    • Description: (Optional).

    • Flight: (Required) The flight will be pre-selected for you.

    • Flight Phase: (Optional).

    • Investigator: (Optional).

    • Status: (Required).

    • Documents: (Optional).

  6. Click the Save button to save the incident report.

Your incident has now been successfully added and linked to the flight. You can also view and manage this report from the main Incidents overview screen.