Written By: Scott de Jong
Last Updated on September 19, 2025
How to Log In Using the AirHub Ground Control App
1.1 Logging In
Before you start:
Make sure you have installed the AirHub app on your device. You can download it from the Apple App Store or Google Play Store, or for DJI Android controllers directly through our website.
Follow these steps to log in:
Open the AirHub app.
On the main screen, tap Login at the bottom.
Enter your email address and password.
Tap Login to access your account.
1.2 Creating a New Account
If you don’t have an account yet, you can register directly in the app.
Open the AirHub app.
On the main screen, tap Create Account.
Enter your email address and create a password.
Your password must include at least:
8 characters
1 lowercase letter
1 uppercase letter
1 number
1 special character
Tap Create Account to finish.
1.3 Signing In with SSO
If your organization uses Single Sign-On (SSO), you can log in using your workspace credentials.
On the login screen, tap Sign in with SSO.
Enter your workspace’s SSO shortname and press Continue.
You will be redirected to the Microsoft Online login page.
Log in using your workspace credentials.
After successful authentication, you will be redirected back to the AirHub app and signed in automatically.
1.4 What Happens Next
Once logged in, you will be taken to your workspace dashboard in the app.
If you created a new account, you may need to verify your email address before accessing all features.
When using SSO, future logins will follow the same process, redirecting you to your organization’s identity provider before returning you to the app.
1.5 Next Steps
If you forgot your password, use the Forgot Password option on the login screen.
If you cannot log in with SSO, confirm that you are entering the correct SSO shortname provided by your workspace admin.
For troubleshooting, check your internet connection and ensure you are running the latest version of the app.
Note; For the guide on controllers with AirHub, see Remote Controllers with AirHub.