How to: Set Up and Manage a Maintenance Program

How to: Set Up and Manage a Maintenance Program

Proactive maintenance is critical for ensuring the safety, reliability, and longevity of your drone fleet. The AirHub Maintenance feature provides a comprehensive system to create scheduled maintenance programs, track asset usage against set intervals, and maintain a detailed service history for every asset. This helps you move from reactive repairs to a proactive maintenance culture, reducing downtime and ensuring regulatory compliance.

Proactive maintenance is critical for ensuring the safety, reliability, and longevity of your drone fleet. The AirHub Maintenance feature provides a comprehensive system to create scheduled maintenance programs, track asset usage against set intervals, and maintain a detailed service history for every asset. This helps you move from reactive repairs to a proactive maintenance culture, reducing downtime and ensuring regulatory compliance.

Written By: Scott de Jong

Last Updated on March 16, 2024

Maintenance Programmes

1.1 Drone Operations Center – Maintenance Overview

Before you start:

The features in this article require administrative permissions within an organisational workspace. Maintenance programmes let you define recurring service tasks, attach checklists, and set usage or time-based triggers so assets remain airworthy and compliant.

1.2 Create a Maintenance Programme

This first stage defines the recurring task and its triggers.

  1. Select your Admin Workspace from the Workspace Switcher.

  2. Go to Manage in the sidebar and click Maintenance.

  3. Click the + New button in the header.

  4. Fill in the form:
    Inspection Name: clear programme title, e.g. 100-Hour Airframe Inspection, Annual Battery Health Check.
    Select Asset(s): apply the programme to one or more assets, e.g. drones, batteries, equipment.
    Select Technician: assign a responsible member from your workspace.
    Location: where the maintenance should be performed.
    Notes: instructions or details for the technician.
    Select a Checklist: attach a pre-made checklist to standardise the procedure.
    Behaviour (Triggers): the first met condition marks the programme Due:

    • Timeframe: due after a set period, e.g. every 12 months.

    • Usage in flights: due after a number of flights.

    • Usage in hours: due after a number of flight hours.

    • Battery cycles: due after a set number of charge cycles.

  5. Click Save to create the programme.

1.3 Monitor Maintenance Status

The main Maintenance dashboard provides an at-a-glance view of fleet health.

  1. Go to Manage → Maintenance.

  2. Review the list of programmes and their overall status colour:
    Green: no assets currently due.
    Yellow: one or more assets approaching due.
    Red: one or more assets overdue.
    Grey: no trigger configured.

  3. Click a programme to open details and see the per-asset due status.

1.4 Log a Maintenance Completion

Admins must log completions to keep records accurate and reset counters. There are two methods.

Method 1: via the Maintenance Programme

  1. Go to Manage → Maintenance and open the relevant programme.

  2. Open the Assets tab and find the serviced asset.

  3. Click the + button next to the asset to add a completion.

  4. In the form, add notes, cost, and execution date.

  5. If a checklist is attached, click Next to run through it, otherwise click Complete.

Method 2: via the Asset’s detail page

  1. Open Assets from the sidebar.

  2. Choose the asset type, then select the specific asset.

  3. Open the Maintenance tab and find the relevant programme.

  4. Click the + button to add a completion.

  5. Enter notes, cost, and execution date.

  6. If a checklist is attached, click Next to execute it, otherwise click Complete.

1.5 View an Asset’s Maintenance History

  1. Go to Manage → Maintenance and open the programme.

  2. Open the Assets tab and locate the asset.

  3. Click History.

  4. Review the list of completions. Click an entry to view notes and any executed checklist.

1.6 Notifications

AirHub automatically sends email reminders so maintenance is not missed. Emails are sent when:
• The maintenance is 7 days away from its time-based due date.
• The asset reaches the last 20% of its allowed flight hours.
• The asset reaches the last 20% of its allowed number of flights.

1.7 Summary

Create programmes with clear names, attach standardised checklists, and set smart triggers. Monitor status colours for fleet health, log completions from either the programme or asset view, and rely on automated notifications to stay ahead of due dates.