How to manage roles

How to manage roles

Roles and permissions are a fundamental part of managing a multi-user workspace. They allow you to control who can see and do what, ensuring data security and proper delegation of responsibilities. AirHub uses a two-level role system: Organization Level and Team Level.

Roles and permissions are a fundamental part of managing a multi-user workspace. They allow you to control who can see and do what, ensuring data security and proper delegation of responsibilities. AirHub uses a two-level role system: Organization Level and Team Level.

Written By: Michiel Froling

Last Updated on August 15, 2025

Understanding Roles

Organization Level Roles

These roles define a user's access to the entire workspace.

  • Organization Admin: Has full, unrestricted access to all data and settings across the entire organization. They can manage members, create and delete teams, and see all missions and assets.

  • Member: Has general access to the organization but cannot change high-level settings. Their access to specific data (like missions and assets) is determined by their team assignments and team-level roles.

Team Level Roles

These roles define a user's function and permissions within a specific team.

  • Team Admin: To manage a specific team. They can add or remove members from that team, assign roles to them, and manage team-specific settings.

  • Pilot: To be assigned as the Pilot in Command for missions created within that team.

  • Observer: To be assigned as a Visual Observer or other support member for missions within that team.

  • Payload Operator: To be assigned to operate specific payloads (like a camera or sensor) during a team's missions.

How to Manage Roles

Assigning an Organization Admin

Use this process to grant or revoke top-level administrative privileges for your entire workspace.

  1. First, ensure you have selected your Admin workspace from the Workspace switcher.

  2. Go to the Manage section in the sidebar and click on Members.

  3. Click on the member whose role you want to change.

  4. Click on the three-dots menu button (⋮) in the top corner.

  5. Click Edit.

  6. A dialog will appear. Use the switch to enable or disable the Admin role for the user.

  7. Click Save to update the changes.

Assigning Team Roles

Use this process to define what a member can do within a specific team. This can be done by an Organization Admin or a Team Admin.

For Organization Admins:
  1. Select your Admin workspace.

  2. Go to Manage > Teams.

  3. Click on the team you want to manage, then go to the Members tab.

  4. Check the box next to the member(s) whose roles you want to change and click the Edit button.

  5. Use the toggles to assign the desired roles (Team Admin, Pilot, etc.).

  6. Click Save.

For Team Admins:
  1. Select your Team Workspace from the Workspace switcher.

  2. Go to Manage > Members.

  3. Check the box next to the member(s) whose roles you want to change and click the Edit button.

  4. Use the toggles to assign the desired roles.

  5. Click Save.