Written By: Scott de Jong
Last Updated on October 14, 2025
Understanding Roles
1.1 Overview
Roles in AirHub determine what each user can see and do within the platform.
There are two levels of roles: Organization Level Roles, which define overall workspace access, and Team Level Roles, which control permissions within a specific team.
1.2 Organization Level Roles
These roles define a user's access across the entire organisation.
Organization Admin
Has full, unrestricted access to all data and settings across the entire organisation.
Can manage members, create and delete teams, view and edit all missions and assets, and configure organisation-wide settings.Member
Has general access to the organisation but cannot modify high-level settings.
Their access to missions, assets, and data depends on their team assignments and team-level roles.
1.3 Team Level Roles
These roles define a user’s specific function and permissions within a team.
Team Admin
Can manage their assigned team.
Has permission to add or remove members, assign team roles, and edit team-specific settings.Pilot
Can be assigned as the Pilot in Command for missions within their team.Observer
Can be assigned as a Visual Observer or support member for missions.Payload Operator
Can be assigned to operate specific payloads such as cameras or sensors during missions.
1.4 How to Manage Roles
1.4.1 Assigning an Organization Admin
Use this process to grant or revoke top-level administrative permissions for your entire workspace.
Ensure you have selected your Admin Workspace from the Workspace switcher.
Navigate to the Manage section in the sidebar and click Members.
Click on the member whose role you want to change.
Click the three-dots menu (⋮) in the top corner.
Click Edit.
In the dialog that appears, use the switch to enable or disable the Admin role for the user.
Click Save to confirm the changes.
1.4.2 Assigning Team Roles
Team roles define what a member can do within a specific team. This can be done by an Organization Admin or a Team Admin.
For Organization Admins
Select your Admin Workspace.
Go to Manage > Teams.
Click on the team you want to manage and open the Members tab.
Check the box next to the member(s) whose roles you want to edit and click Edit.
Use the toggles to assign the desired roles (Team Admin, Pilot, Observer, or Payload Operator).
Click Save.
For Team Admins
Select your Team Workspace from the Workspace switcher.
Go to Manage > Members.
Check the box next to the member(s) whose roles you want to change and click Edit.
Use the toggles to assign the desired roles.
Click Save.